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Frequently Asked Questions
Find answers to common questions about our products and services.
We offer a 15-day return policy for all unused items in their original packaging. Please contact our customer service team to initiate a return.
Standard shipping typically takes 3-7 business days. Express shipping options are available for faster delivery.
At Noorvana, we bring a dreamy blend of plants, flower seeds, crystal lamps, and decorative lights — everything that adds a touch of glow and grace to your home.
Our seeds are 100% real and high-quality, ready to bloom with a little love and care. Some decorative plants or arrangements may be artificial for long-lasting beauty — we always mention it clearly in the product description.
Yes! Many of our plant and seed combos come with free organic pot mix, so you can start your green journey the moment your parcel arrives.
Once your order is shipped, you’ll get a tracking link via email or WhatsApp so you can check your parcel’s journey anytime.
Most of our lamps are USB rechargeable and come with touch or remote control features 💡 Check each product page for details before ordering.
You can reach us anytime through our Contact Us page, email us at debjitt046@gmail.com, or whatsapp 💌
We usually reply within 24 hours with all the warmth and care you deserve
Absolutely! We deliver to almost every corner of India 🇮🇳 — from big cities to small towns, we make sure your Noorvana parcel reaches safely.
Of course! If your product arrives damaged or defective, just contact us within 7 days, and we’ll arrange a quick replacement or refund — hassle-free and kind.
About Noorvana
Welcome to Noorvana, where nature meets light and every corner of your home glows with serenity. ✨
We believe your space should reflect peace, positivity, and beauty — that’s why we bring you a handpicked collection of lush indoor plants, magical crystal lamps, glowing diyas, and elegant festive décor that transform ordinary moments into something truly special.
From the soothing hues of Blue Flame Hostas to the romantic charm of rose crystal lights, each Noorvana product is chosen with love and crafted to create an atmosphere of calm and joy. 🌸Our goal is simple — to help you build a home that feels alive, warm, and full of light.
Because at Noorvana, we don’t just sell décor — we share a lifestyle of peace, beauty, and positive energy. 🌼
